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How We Handle Your Personal Data

At stars77 slots, your personal data — account details, transaction records tied to DANA, OVO, GoPay or QRIS, and device identifiers — is collected only for what we…

Data collected only as neededNo third-party data salesDANA, OVO, GoPay & QRIS records protectedAccount-level encryption appliedIndonesia data practices, where local law permits
stars77 slots How We Handle Your Personal Data
PRIVACY CONTACT

How to Reach Us About Your Data

If you need to request access to your stored personal data, ask us to correct a record, or raise a concern about how your information is handled, our support team is available 24 hours a day, 7 days a week. Reach us through any of the channels below and we aim to respond to data-related requests within two business days. For account-deletion requests, please include your registered email address and the payment method you most recently used.

Team online

Live Chat

Open the chat widget inside your account dashboard at any hour. Mention 'data request' and our agent will route your query to the privacy team within minutes, any day of the week.

Email Support

Send your data access or correction request to our support email. Include your account username and the last payment method used — DANA, OVO, GoPay or QRIS — so we can verify your identity quickly.

Account Dashboard

Log in, navigate to Settings → Privacy, and submit a data request form directly. This path timestamps your request automatically and is the fastest way to start a formal data review on your account.

DATA PROTECTION DETAIL

Six Ways We Protect Your Account Data

Protecting the data attached to your account is an operational commitment, not a footnote. From the moment you complete registration through every DANA, OVO, GoPay or QRIS transaction, the following practices apply…

Encrypted Transmission

Every data exchange between your device and our servers uses TLS encryption. This applies to login attempts, account edits, and all payment references sent via DANA, OVO, GoPay or QRIS — nothing travels in plain text.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and withdraw cookie consent at any time through the cookie banner or your browser settings — no account action is required.

Retention Limits

Account data is held only as long as your account is active or as required by financial record-keeping rules. Once the retention period ends, records are anonymised or deleted — we do not archive inactive account data indefinitely.

Third-Party Sharing Policy

We share data with payment processors — DANA, OVO, GoPay, QRIS — only to complete transactions. We do not sell, rent, or trade your personal information to advertisers or data brokers under any circumstances.

Account Security Steps

Two-factor verification is available in Settings → Security. We recommend enabling it immediately after registration. Any unrecognised login attempt triggers an automatic alert to your registered email address within seconds.

Data Access Requests

You have the right to request a full export of your stored personal data. Submit the request via Live Chat or the Settings → Privacy form. We aim to deliver the export within two business days of identity verification.

Privacy Policy — Common Questions Answered

The questions below cover what our account holders ask most often about personal data, cookie use, payment records, and their rights under this policy. If your question is not listed here, our 24/7 Live Chat team can give you a specific answer tied to your account details.

We collect your name, email address, registered phone number, and the device identifiers attached to your login. Payment references from DANA, OVO, GoPay or QRIS are logged per transaction but your full e-wallet credentials are never stored on our servers.

Yes. Log in and go to Settings → Privacy, or contact Live Chat and mention 'data export request'. We verify your identity first, then deliver a full data export within two business days. This right depends on local law and your account verification status.

Active account data is held as long as your account remains open. After you close your account, we retain transaction records for the period required by applicable financial rules — typically several years — then anonymise or delete them.

We share data only with payment processors — DANA, OVO, GoPay, QRIS — and only the minimum reference needed to complete a transaction. We do not sell or share personal information with advertisers, data brokers, or unrelated third parties.

Go to Settings → Profile to update your contact details. For corrections to identity documents or registered payment methods — such as your linked OVO or GoPay account — contact support via Live Chat so our team can guide you through the verification step.

We use session cookies for account authentication and analytics cookies to measure page load performance. You can withdraw consent for non-essential cookies through the cookie banner that appears on first visit, or at any time through your browser's privacy settings.

Contact our support team via Live Chat or email and submit an account-deletion request. Include your registered email and the most recent payment method used — for example, DANA or QRIS. We process deletion requests subject to any mandatory financial record-keeping obligations where local law permits.